I’ve spoken to quite a few people recently, both here and in Germany, about why Twitter is such a useful tool. Now, don’t get me wrong, some individuals may never want to get involved in the tweeting world, but if you’re in business, then there are undeniable benefits.
As of February 2012, Twitter has 200 million* members. Not quite as many as Facebook’s 845 million*, but it’s a different media and should be treated in a different manner. It’s less about friends and more about engaging with strangers with common interests – and listening out for business opportunities.
I say ‘listening’ because for small businesses this is how you start on Twitter and how you effectively engage with Twitter users. Before you begin to tweet yourself (writing updates in 140 characters or less), use the search function, put in your keywords, competitor names, your name, follow trends (#) etc, and get a feel for what’s being said in your industry or locality. Just like when we first started using the internet for search, you’ll be amazed at what you’ll find on Twitter. I’ve learnt a huge amount about my local area by following businesses and local folk and found activities for the kids which I probably never would’ve seen before. It’s all there in my Twitter feed, easy to read and instant. Fantastic.
The below video is from Yell and features BusinessZone.co.uk‘s editor Dan Martin explaining how to use Twitter to promote your business. It’s concise and useful, so have a look. If you’d like to have a look at my top tips too, that’d be great!
*data from comScore